not receiving email our form.

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    Asked on March 16, 2017 at 06:36 PM

    We have had several times where someone fills out a form and the information is not emailed to us.  I have checked our spam and junk mail filters and they are not there.  I change the email addresses the form submits to and for a couple of days the emails come through but then stop.  We had 2 that did not come through today.


    I do not like this support. It does not function well at all. I think I should look for a new company. 


    Who really knows how many emails we miss. This is not healthy for any business.

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    Answered on March 16, 2017 at 10:23 PM

    We are experiencing a problem with our email servers. So Email Notifications and Autoresponders are queued and they should arrive to your inbox delayed, in the next hours. Our DevOps are working in a solution to fix the issue. We are truly sorry for the inconveniences caused to you and recommend to check the Submissions Page for new submissions, while this is being fixed.