How long does it take to receive a notification?

  • putzart
    Asked on March 17, 2017 at 12:33 PM

    Hello, I recently did a test submission of my form and a test from my account her. About half an hour ago. Still haven't received either test yet. My submission shows up here under my account. Just making sure everything is working. Running some paid ads on Facebook,Twitter, and YouTube that direct to the form on my website here:https://arise.today/pages/sign-up-for-featured-artist-and-creative

  • Kevin Support Team Lead
    Replied on March 17, 2017 at 3:16 PM

    Apologies for the inconveniences this may have caused to you. 

    We're experiencing a delay on our emails, this has been already reported to our back-end team, emails are sending, just a bit delayed. This will get back to normal as soon as possible. 

    You could also get informed about this through the announcement on our forum: https://www.jotform.com/answers 

    Thanks.