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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Parts of my translations are not showing up.

    Asked by csedu on March 17, 2017 at 12:52 PM

    I'm not sure why but my translated text isn't showing up in my Chinese form. 

    Page URL:
    https://form.jotform.us/70366451351149

    Screenshot
  • Profile Image

    Answered by csedu on March 17, 2017 at 02:09 PM

    Solved. Just took about an hour to show up properly.

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    JotForm Support

    Answered by Welvin on March 17, 2017 at 04:49 PM

    You can clear your forms cache the next time your changes won't show up right away. 

    https://www.jotform.com/help/229-How-to-Clear-your-Form-Cache 

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    Answered by csedu on March 20, 2017 at 02:32 PM

    Welvin, thank you for your input! Even after clearing my forms cache multiple times, I'm still not seeing the changes immediately, but that's okay as long as it does show eventually. I have a new issue where I don't see some text available for translation on the translation edit page. For example, with the following form, "Date of Birth" is not translated, but that's because I don't see a textbox available in the translation edit for me to insert the translation. I was hoping clearing the forms cache would help as well, but it didn't. Please help! Thanks!

     

    https://form.jotform.us/70736861587166

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    JotForm Support

    Answered by BDAVID on March 20, 2017 at 06:34 PM

    I have cloned your form, and the same happened, that field did not show up in the translation. However, you can delete it, and add a new Date Picker field:

    The new one will show up in the translation feature. Let us know if you need more help.