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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Parts of my translations are not showing up.

    Asked by csedu on March 17, 2017 at 12:52 PM

    I'm not sure why but my translated text isn't showing up in my Chinese form. 

    Page URL:

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    Answered by csedu on March 17, 2017 at 02:09 PM

    Solved. Just took about an hour to show up properly.

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    JotForm Support

    Answered by Welvin on March 17, 2017 at 04:49 PM

    You can clear your forms cache the next time your changes won't show up right away. 


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    Answered by csedu on March 20, 2017 at 02:32 PM

    Welvin, thank you for your input! Even after clearing my forms cache multiple times, I'm still not seeing the changes immediately, but that's okay as long as it does show eventually. I have a new issue where I don't see some text available for translation on the translation edit page. For example, with the following form, "Date of Birth" is not translated, but that's because I don't see a textbox available in the translation edit for me to insert the translation. I was hoping clearing the forms cache would help as well, but it didn't. Please help! Thanks!



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    JotForm Support

    Answered by BDAVID on March 20, 2017 at 06:34 PM

    I have cloned your form, and the same happened, that field did not show up in the translation. However, you can delete it, and add a new Date Picker field:

    The new one will show up in the translation feature. Let us know if you need more help.