What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form Emails: Why notification/auto-responder is not sending?

    Asked by Eddie2492 on March 17, 2017 at 09:40 PM
    I'm having the same problem... no notifications and no auto response 
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    JotForm Support

    Answered by Kevin_G on March 17, 2017 at 09:46 PM

    I've checked your account email history and I  can see  emails are showing as sent, you may also check it on your end by following this guide: How-to-View-All-Your-Form-Email-History

    So far, we're experiencing an issue with our emails, our developers are aware and working on this, currently emails should be delayed, but they should be sending normally as soon as possible.