What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Cannot receive forms in email application

    Asked by whitestile on March 20, 2017 at 01:39 PM

    I can't receive the forms in my email application since 3hours ago - but I can see the forms through the jotform site.

    what's happened?

    Page URL:
    https://secure.jotformeu.com/form/51373147647358

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    JotForm Support

    Answered by BDAVID on March 20, 2017 at 05:27 PM

    Our mail log shows that notifications have been sent: https://www.jotform.com/help/293-How-to-View-All-Your-Form-Email-History 

    Please make sure to check your spam folder, and if you find the emails there, mark them as NOT SPAM. Let us know if you need more help.