My account is autosuspended

  • icpaentry
    Asked on March 20, 2017 at 5:08 PM

    The same has happened to me and my forms will not load from a website I have.. all forms say disabled.

     

    Wayne

  • AIDAN
    Replied on March 20, 2017 at 5:19 PM

    Hi again Wayne,

    I have re-activated your account, and your forms should be working properly now.

    Please note that your forms are using words that will most likely get you autosuspended again by our automatic form review systems. Our terms of use prohibit the collection of usernames and passwords, and your forms are containing keywords like host, login, entry word.. and so on, which results in the suspicion of violation, and leads to the autosuspension.

    I hope this helps. If you need further assistance please let us know. Thank you.

  • AIDAN
    Replied on March 20, 2017 at 6:42 PM

    Hi again,

    You seem to have sent a reply but unfortunately it did not reach us. Could you please open the thread and post your reply there instead?

    Here is the link to the thread again: https://www.jotform.com/answers/1096863

    Thank you in advance. We are awaiting your reply.

  • icpaentry
    Replied on March 21, 2017 at 2:22 AM

    Thank you for your answer,

    The website I use does not have a free facility to enable login to certain pages. This is why I have created a way to do this via jotform, are there any words I can use? Or should I delete the offending form?

    Your help is appreciated

     

    Wayne

  • AIDAN
    Replied on March 21, 2017 at 8:03 AM

    Hi Wayne,

    I have examined your form "ICPA organising club" again and noticed that you altered the wording, and the result is definitely better.

    The only thing remaining that I would recommend, is deleting the "ICPA Host club login" form if you don't need it, or altering its wording because that one could very well trigger an autosuspension.

    With that said, please don't worry if the autosuspension happens, just reply to this thread accordingly and I will assist you with it.

    Thank you for using our service.