Scheduled email

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    CandlerSchoolofTheologyEvents
    Asked on March 20, 2017 at 05:26 PM

    Last week I scheduled an email reminder to go out today from the Bandy Preaching Conference registration. I have registered for the conference. It is 5:22 EST and I have not seen the email reminder. What time of day do scheduled reminders get sent to registered attendees? I want to make sure it goes out today.

     

    Best,

    Alice Tarkington

    404-556-6726

    alice.tarkington@emory.edu

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    Ian
    Answered on March 20, 2017 at 09:15 PM

    Sorry for the inconvenience. We are facing certain delays on our email server.

    Our best recommendation to avoid email delay issues is to use your own SMTP settings for the sender email: https://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form

    Let us know if you have more questions regarding the same