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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    If we edit a respondent's submission, we receive an email that the subm

    Asked by MBALink on March 21, 2017 at 11:54 AM

    If we edit a respondent's submission, we receive an email that the submission was edited. Does the respondent receive an email as well?

    If so, can we turn that off?

    This is a re-post of a comment on How to Edit Submissions Made on Your Forms

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    JotForm Support

    Answered by John_Benson on March 21, 2017 at 02:28 PM

    If you edit the submission of the respondent, you will receive an edited submission. On the other hand, you have an option to enable or disable the autoresponder send on edit feature. You can disable it in the autoresponder advanced settings so the respondent will not receive a copy of the edited submission.

    1. Open your form and go to the Settings section page.
    2. Select the Emails tab and click the Edit button of the autoresponder email.
    3. Go to the Advanced tab and disable the Send on Edit feature.

    Hope that helps. If you have questions, please contact us again.

    Related guide: https://www.jotform.com/help/26-Setting-Up-an-Autoresponder-Email