What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Widgets not running, getting stuck on "Please run wizard"

    Asked by Paul Norton Rudé  on March 23, 2017 at 07:34 PM

    Hi, simple question but ....... I can't see where there is a button to add a widget. I set up the properties and other things, update, but no but see no button to add it to the place on the form. Nothing happens, no button etc.... Thanks to anyone that can help.

    Cheers,

     

    Paul

    Page URL:
    https://eu.jotform.com/build/70814122951350

    Screenshot
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    JotForm Support

    Answered by BDAVID on March 23, 2017 at 10:34 PM

    Thanks for reporting this issue, same problem is reproducing on my end. I have reported this to our back-end team. You will be notified via this thread when this gets fixed.

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    JotForm Support

    Answered by BDAVID on March 23, 2017 at 11:29 PM

    This issue has been fixed already. Please delete the widget and add it back again. Let us know if you need more help.

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    Answered by pdr on March 24, 2017 at 09:46 AM
    HI. JUST SENT A MESSAGE FROM THE FEEDBACK SCREEN. HOPE THIS CAN BE RESOLVED TODAY.
    ...
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    JotForm Support

    Answered by BJoanna on March 24, 2017 at 12:37 PM

    This issue is resolved. Form that you earlier provided is now disabled. I have cloned that form and I have inspected my cloned form and "Please run wizard" message is no longer shown on the form. 

    Here is my cloned form: https://form.jotformpro.com/70825345552962 

    You can enable your form and test it. 

    How to enable/disable a form

    If you have issues with some other form, please provide us ID of that form. 

    Let us know if you need further assistance. 

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    Answered by pdr on March 24, 2017 at 07:46 PM
    Thank you will give it a go again and let you know.
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