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  • Profile Image

    How can I remove the subscription label text in the payment field?

    Asked by Frontieragency on March 23, 2017 at 11:36 PM

    I'm setting up a monthly donation form for a Non-Profit and I want to be able to just show 'Give $5 Per Month' as an option, rather than it saying '$5 Per Month

    ( $5 for every month)
    " - it looks terrible like that. 


    I do have a custom amount I'd like kept in there though.


    Please help!





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  • Profile Image
    JotForm Support

    Answered by Nik_C on March 24, 2017 at 04:19 AM

    Hello Aaron,

    One way would be to just change the name of the Product to Give $5 Per Month like in this screencast:

    Since you're selling subscriptions, that way is the only one to do that. Payment fields can be made with regular Radio Button fields which price is then sent to Payment field but that is not possible with subscription based payment.

    If you have any further questions please let us know.

    Thank you!


  • Profile Image

    Answered by Frontieragency on March 26, 2017 at 07:39 PM

    Sorry, you seem to have misunderstood me. I know how to just change the name, but I want to remove the section that is placed there automatically.


    I also want to sell products, one with a variable price. The problem is that the product with a variable price says 'free' I really need the ability to remove this text.





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    JotForm Support

    Answered by Chriistian on March 26, 2017 at 09:50 PM


    If you mean you want to be able to just show 'Give $5 Per Month' as an option, rather than it saying '$5 Per Month, you can use a recurring Custom Donation instead.


    Related Guide:  How to Setup a Recurring Payment Option

     I moved your next question to a separate thread. You can find it here:  https://www.jotform.com/answers/1102790.