See all incomplete payments

  • Profile Image
    eiermann
    Asked on March 24, 2017 at 12:28 AM

    Hi there! 

    is there a good way to see all incomplete payments?

    Maybe there is a way using Jotform's API to show all in a list? 

     

    Thanks in advance!

     

    Cheers,

    Chris

  • Profile Image
    seth
    Answered on March 24, 2017 at 04:29 AM

    Hello,

    As I understand you are looking for an easy way to see your incomplete payments. The default way is to check your submissions page:

    https://www.jotform.com/help/135-How-to-view-incomplete-payments

    As you may guess, other way is to setup email alerts for incomplete payments:

    https://www.jotform.com/help/273-How-to-Setup-Incomplete-Payment-Notification-E-Mail

    Also there might be a list on the payment gateway side:

    https://www.jotform.com/help/272-Paypal-Incomplete-Payments-FAQ

    Also you can collect this information from API:

    https://developers.jotform.com/forum/post/564da23730662eff2b0000ab

     

    I hope this answer helps. Please don't hesitate to contact us for your further queries.

     

    All the best!

  • Profile Image
    eiermann
    Answered on March 24, 2017 at 05:12 AM

    Dear Seth, 

     

    thanks for your reply. 

    We currently check twice daily about 50 submission pages which is quite time consuming. We already receive more than enough emails every day. A good solution would be using the API. Unfortunately the last link only has a spammy comment as a single reply. If a developer could point me/us in the right direction how to extract all incomplete payments from all forms in my account that would be very helpful. Thanks in advance. 

     

    Cheers,

    Chris

  • Profile Image
    Nik_C
    Answered on March 24, 2017 at 06:35 AM

    Hello Chris, if you have any concerns regarding our API you can email it to this address api@jotform.com since they have more information and knowledge about our API so they can answer your questions correctly.

    If you have any other questions please let us know.

    Thank you!

  • Profile Image
    eiermann
    Answered on March 24, 2017 at 06:39 AM

    Thanks a lot! Just did!