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eiermannAsked on March 24, 2017 at 12:28 AM
Hi there!
is there a good way to see all incomplete payments?
Maybe there is a way using Jotform's API to show all in a list?
Thanks in advance!
Cheers,
Chris
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sethReplied on March 24, 2017 at 4:29 AM
Hello,
As I understand you are looking for an easy way to see your incomplete payments. The default way is to check your submissions page:
https://www.jotform.com/help/564-how-to-view-incomplete-payments-of-your-payment-forms/
As you may guess, other way is to setup email alerts for incomplete payments:
https://www.jotform.com/help/273-How-to-Setup-Incomplete-Payment-Notification-E-Mail
Also there might be a list on the payment gateway side:
https://www.jotform.com/help/272-Paypal-Incomplete-Payments-FAQ
Also you can collect this information from API:
https://developers.jotform.com/forum/post/564da23730662eff2b0000ab
I hope this answer helps. Please don't hesitate to contact us for your further queries.
All the best!
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eiermannReplied on March 24, 2017 at 5:12 AM
Dear Seth,
thanks for your reply.
We currently check twice daily about 50 submission pages which is quite time consuming. We already receive more than enough emails every day. A good solution would be using the API. Unfortunately the last link only has a spammy comment as a single reply. If a developer could point me/us in the right direction how to extract all incomplete payments from all forms in my account that would be very helpful. Thanks in advance.
Cheers,
Chris
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Nik_CReplied on March 24, 2017 at 6:35 AM
Hello Chris, if you have any concerns regarding our API you can email it to this address api@jotform.com since they have more information and knowledge about our API so they can answer your questions correctly.
If you have any other questions please let us know.
Thank you!
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eiermannReplied on March 24, 2017 at 6:39 AM
Thanks a lot! Just did!