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    Why are my forms disappearing and reappearing, only to disappear again?

    Asked by ianrip on March 24, 2017 at 03:31 PM

    These are links to the pages that have forms.

    They are intermittently disappearing and reappearing when pages load.

     

     

    https://www.independenttradingco.com/pages/custom-fleece

    https://www.independenttradingco.com/pages/create-account

    https://www.independenttradingco.com/pages/image-library

    https://www.independenttradingco.com/pages/customer-service

    https://www.independenttradingco.com/pages/contact-us-2

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    Answered by Boris on March 24, 2017 at 06:08 PM

    I have checked the pages you have linked to, and I was able to reproduce the issue you are describing. When reloading the page, sometimes the script that loads our form doesn't seem to be present in your webpage:

    At other times, the script is there, in the source code:

    This seems to be an issue from your site itself where at times it doesn't include the script that loads our form. In case that this behavior is being caused by some other scripts that are used in your website, I would recommend that you please re-embed your forms with our iFrame embed method instead:

    https://www.jotform.com/help/148-Getting-the-form-iFrame-code

    Please try it out, and let us know how it goes.