Form stuck at "Please wait"

  • Profile Image
    Asked on March 26, 2017 at 04:05 PM



    I've heard from clients today that they've been unable to submit the form embedded on our site here:

    When they hit "submit" its supposed to transfer to PayPal, but gets stuck, and continues to even after repeated attempts. 

    Please advise.

    Many thanks!


  • Profile Image
    Answered on March 26, 2017 at 06:30 PM

    I was able to replicate the issue when I did a test submission in your webpage. 

    Please try to re-embed the form using the iFrame method. This will prevent script conflicts between the form and the webpage. Here's a guide:

    Hope that helps. Thank you.