export as PDF

  • Profile Image
    eroussel
    Asked on March 27, 2017 at 06:33 PM

    Very hard to make this happen. Usually hangs on 'working' and nothing proceeds.

     

    Am I doing something wrong?

     

    Thanks

    Eric

  • Profile Image
    Chriistian
    Answered on March 27, 2017 at 10:40 PM

    Hi,

    This is perhaps due to a very high number of submissions. If you are experiencing download issues on your end, you can choose to export PDF submissions partially.

     

    Here's a complete guide on How to Download Form Submissions as Excel/CSV/PDF?

    Let us know if you need further assistance.
    Regards.

  • Profile Image
    eroussel
    Answered on March 27, 2017 at 11:45 PM
    Hi
    My mistake. Just to clarify. I am trying to ‘create a PDF form’ not download forms.
    Eric
    ...
  • Profile Image
    Chriistian
    Answered on March 28, 2017 at 01:10 AM

    Hi,

    Can you please tell us on which forms in your account that you have encountered this issue? I cloned one of your forms (https://www.jotform.com/70660910636859) and I was able to create a PDF version of it.

    You can also try creating a Fillable PDF Form here: JotForm's Fillable PDF Form Creator

    If the issue still persists, please try other browsers and see if this helps.

    Regards.