- erousselAsked on March 27, 2017 at 06:33 PM
Very hard to make this happen. Usually hangs on 'working' and nothing proceeds.
Am I doing something wrong?
- JotForm SupportChriistianAnswered on March 27, 2017 at 10:40 PM
This is perhaps due to a very high number of submissions. If you are experiencing download issues on your end, you can choose to export PDF submissions partially.
Here's a complete guide on How to Download Form Submissions as Excel/CSV/PDF?
Let us know if you need further assistance.
- erousselAnswered on March 27, 2017 at 11:45 PMHi
My mistake. Just to clarify. I am trying to ‘create a PDF form’ not download forms.
- JotForm SupportChriistianAnswered on March 28, 2017 at 01:10 AM
Can you please tell us on which forms in your account that you have encountered this issue? I cloned one of your forms (https://www.jotform.com/70660910636859) and I was able to create a PDF version of it.
You can also try creating a Fillable PDF Form here: JotForm's Fillable PDF Form Creator
If the issue still persists, please try other browsers and see if this helps.