What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Unable to login

    Asked by Joao  on March 28, 2017 at 12:29 PM

    Hola. estoy tratando de ingresar y no me permite, intente restaurar la contraseña y no me llega el email.


    Mi usuario es JOAOLIVE


  • Profile Image
    JotForm Support

    Answered by Jan on March 28, 2017 at 03:28 PM

    I checked the mail logs and I can see that the password reset emails are being sent successfully. 

    Please check your spam folder or junk mail. If the email is in the spam folder, please mark it as "Not Spam".

    Let us know if you need further help. Thank you.