Unable to login

  • Profile Image
    Joao 
    Asked on March 28, 2017 at 12:29 PM

    Hola. estoy tratando de ingresar y no me permite, intente restaurar la contraseña y no me llega el email.

     

    Mi usuario es JOAOLIVE

    gracias

  • Profile Image
    Jan
    Answered on March 28, 2017 at 03:28 PM

    I checked the mail logs and I can see that the password reset emails are being sent successfully. 

    Please check your spam folder or junk mail. If the email is in the spam folder, please mark it as "Not Spam".

    Let us know if you need further help. Thank you.