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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can I move a registration applicant to another form without having to re-enter all the information?

    Asked by 2bcamps on March 29, 2017 at 03:21 AM

    I am wanting to take a submission from one form and apply it to another.  I went on and changed my forms to split up the registrations to make it easier to manage.  After doing so I can't seem to find how I can take a individual submission and apply it to another form.

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    JotForm Support

    Answered by candy on March 29, 2017 at 04:41 AM

    Hello,

    Firstly, you should export the submission that you want to apply it to another form into an excel or a .csv file.

    After, you can use our Import Data app in order to import that submission into the form as you can see the screenshot below:

    Please try and if you need further assistance, let us know.

    Thank you!

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    Answered by 2bcamps on March 29, 2017 at 11:05 AM

    Thank you.  I cannot get the import data app link that you sent to load.  When I click on the app and it comes up and says choose a form it then will just continue to load.  Can I only export one submission at a time?

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    Answered by Ian on March 29, 2017 at 01:16 PM

    Please try again. I tried visiting http://import.jotform.io/ and it worked fine for me.

    Please make sure you are logged in to jotform before you click on the click.

     

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    Answered by 2bcamps on March 29, 2017 at 06:14 PM

    I tried this link.  I can get into it, maybe I am just not doing it right.  I am exporting my submissions and then I get into the Import App and select a source file and then click IMPORT.  IT is just bringing up an error now.  

     

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    Answered by Ian on March 29, 2017 at 08:28 PM

    Please follow the step by step instructions provided at https://www.jotform.com/help/308-Import-App-Easily-import-your-Excel-or-CSV-data-into-JotForm

    Hope this helps.

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    JotForm Support

    Answered by ashwin_d on April 02, 2017 at 11:31 PM

    Hello 2bcamps,

    We have received an empty post from you. Please click on the following URL and then reply again:  https://www.jotform.com/answers/1105197

    We will wait for your response.

    Thank you!

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    Answered by 2bcamps on April 03, 2017 at 03:43 PM

    I have tried all these responses and help that was given to me.  I can't get past the uploading page to import anything.  Do I need to try a different browser?  I have tried daily and nothing is happening.  I would like to get this taken care of.  Can you call me so I can fix this?

     

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    JotForm Support

    Answered by Kevin_G on April 03, 2017 at 04:58 PM

    @2bcamps, 

    It seems a different issue so I've opened another thread for this in order to assist you better, we will assist you on the next thread: https://www.jotform.com/answers/1110239