What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Stripe integration - Number of Payments

    Asked by silvereyecenter on March 29, 2017 at 11:15 AM

    Hello,

    I am attempting to set up a recurring donation platform using subscriptions via the Stripe integration. I see in this post that there should be an option to select the "Number of Payments" that the person would pay before it stopped charging them automatically.

    I do not have this option, and would like to have this option. Am I missing it somewhere?

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    JotForm Support

    Answered by Kiran on March 29, 2017 at 01:30 PM

    Unfortunately, the number of payments limit is not available with Stripe integration. This is a limitation from the Stripe itself and it is required to cancel the subscription manually from the Stripe dashboard. If you want to limit the number of payments, you may consider using the PayPal gateway.

    Hope this information helps!