-
LVM50Asked on March 29, 2017 at 3:45 PM
-
David JotForm Support ManagerReplied on March 29, 2017 at 5:08 PM
The reason why you were not receiving notifications was due to bouncing issues: https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List
You should start receiving notifications. Also, please make sure to whitelist our domain names and sending IP addresses within your email service provider to avoid bouncing issues: https://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses
Let us know if you need more help.