What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Disabled

    Asked by jwomble on March 30, 2017 at 12:36 PM

    how long will this be disabled for?

     

    https://www.jotform.com/upgrade?username=jwomble

     

     

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    JotForm Support

    Answered by John_Benson on March 30, 2017 at 02:01 PM

    I checked your account and you have reached the monthly submissions limit. Your account is now overlimit. That's the reason why you're forms are disabled.

    The monthly limits always reset back to 0 every first day of the month. In that case, your form will be enabled on April 01, 2017. 

    I have now activated your account and give you extra free 10 submissions. Your forms should be working fine now. If you expect more submissions every month, I suggest you to check our paid plans to avoid your forms getting disabled again. 

    Hope that helps. If you have questions, please contact us again.

    Related guide: How-to-Upgrade-My-Account