- Emma BeddowAsked on March 31, 2017 at 06:15 AM
I want to get this sorted ASAP, as I am losing customers via the website enquiry forms.
- JotForm Supportashwin_dAnswered on March 31, 2017 at 08:55 AM
I did check the form which is embedded in your website and found your account username is "cotswoldfab". The profile email address of this account is firstname.lastname@example.org
Do you have access to this email address? If yes, you can reset your account password by clicking on the "Forgot Password" link which is in "Sign In" page. Please check the screenshot below:
Once you are able to sign in to your account, you can upgrade your account to desired plan. You may like to take a look at the following guide which should help you how to upgrade your account: https://www.jotform.com/help/331-How-to-Upgrade-My-Account