What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Asked by TotalRender on April 03, 2017 at 04:17 PM

    Good Evening,


    is it possibile to edit the billing information? 


    i want to change all my future billing in 



    via Giuseppe Compagnoni,1 

    20129, Milano, Italy

    P.IVA e C.F. 07032370962



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    JotForm Support

    Answered by BDAVID on April 03, 2017 at 05:25 PM

    Unfortunately, the system would not let us change the information. What we can do is to cancel your current subscription, and provide you a prorated refund of the last payment. Then you can upgrade again, and enter your billing information: https://www.jotform.com/help/331-How-to-Upgrade-My-Account