What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Best way to make responsive

    Asked by 360webfirm on April 05, 2017 at 10:29 AM



    I am in need of more than 5 forms, so I most likely will purchase your first package. My concern is the following:


    1. How can I test my form that it works while there is a PayPal attached. I do not get any email for this if I test order without paying. I cannot pay myself as PayPal will not allow this. What is the best way to test so I actually get the email sent to me with all form data. Should I remove the PayPal just to test? I see the form submission in the admin panel, but nothing sent to me in my email. I have set up email fields as you suggested.

    2. I have tried several of your theme and I cannot get one that works just right with responsive and mobile. Can you please suggest the right settings for form width and what nice form will work perfect in mobile. My site is completely mobile and I am using WordPress as a medium. I use the script code added to my site.


    My website is http://canbusinessads.com 


    I just want to make sure all works as it should before I start the subscription.





    Page URL:

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    JotForm Support

    Answered by david on April 05, 2017 at 12:00 PM

    To test PayPal, you can remove the PayPal field as you stated, send a small payment or set up a sandbox account.  Here is how to test using a sandbox account:


    Forms should be mobile responsive by default.  If they are not, try adding the mobile responsive widget:


    If the form itself is responsive but the embedded form is not, switch to the iframe embed code instead of using the script embed code:


    This will ensure that the formatting in your page does not affect the formatting of the form.

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    Answered by 360webfirm on April 05, 2017 at 02:44 PM
    Thanks for your quick response.