What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can i fix the "Upload Error" that appears when i want to attach a file?

    Asked by Citrus2015 on April 06, 2017 at 02:10 PM
    Page URL:
    https://www.jotform.com/submissions/51667329469974

    Screenshot
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    JotForm Support

    Answered by BDAVID on April 06, 2017 at 03:22 PM

    What type of file are you trying to upload? Please check that the file type, and file size meet the settings of your upload fields: 

    https://www.jotform.com/help/29-How-to-Change-the-Allowed-File-Types-Extensions-in-the-Upload-Field 

    https://www.jotform.com/help/33-Changing-the-File-Upload-Size-Limit 

    If the issue continues, let us know if you allow us to try a real submission on your form, and share files you are trying to upload to do a more accurate test.

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    Answered by Citrus2015 on April 06, 2017 at 03:45 PM
    Hola,
    Gracias por ponerte en contacto con CITRUS Comunicación Estratégica, en breve uno de nuestros ejecutivos le dará seguimiento a tu solicitud.
    Si necesitas una respuesta inmediata te pedimos por favor te comuniques directamente a nuestros teléfonos, de lunes a viernes en un horario de 9:00-14:30h y de 15:30-19:00h.
    Tel: (722) 2 10 72 16
    Saludos cordiales,
    CITRUS Comunicación Estratégica
    ...