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Citrus2015Asked on April 6, 2017 at 2:10 PM
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David JotForm Support ManagerReplied on April 6, 2017 at 3:22 PM
What type of file are you trying to upload? Please check that the file type, and file size meet the settings of your upload fields:
https://www.jotform.com/help/29-How-to-Change-the-Allowed-File-Types-Extensions-in-the-Upload-Field
https://www.jotform.com/help/33-Changing-the-File-Upload-Size-Limit
If the issue continues, let us know if you allow us to try a real submission on your form, and share files you are trying to upload to do a more accurate test.
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Citrus2015Replied on April 6, 2017 at 3:45 PMHola,
Gracias por ponerte en contacto con CITRUS Comunicación Estratégica, en breve uno de nuestros ejecutivos le dará seguimiento a tu solicitud.
Si necesitas una respuesta inmediata te pedimos por favor te comuniques directamente a nuestros teléfonos, de lunes a viernes en un horario de 9:00-14:30h y de 15:30-19:00h.
Tel: (722) 2 10 72 16
Saludos cordiales,
CITRUS Comunicación Estratégica
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