What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Phone number: Area code and ph are split on two lines in live form.

    Asked by Britney2 on April 06, 2017 at 05:52 PM

    Hi there!


    For some reason, while the phone number field correctly displays in the form builder, it's splitting the area code and ph number onto two lines in live form.  It didn't used to do this - so this is a new-ish development.  Help meeeeee!

    I embed on a Weebly site.  





    Page URL:

  • Profile Image
    JotForm Support

    Answered by david on April 06, 2017 at 06:59 PM

    The space the form is being embedded to is small enough to trigger mobile responsiveness.  This is changing the form to mobile format. 

    You can adjust the width of the area your form is embedded to:

    Adjusting this to something like style="width: 590px;

    Or you may need to replace your current embed code with you forms iframe code:


    If that does not work, let us know and we can help you adjust the width of the frame.