What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    'Oops! Something went wrong' error while editing form

    Asked by sleefs on April 10, 2017 at 09:49 AM

    We keep getting an error that says "Oops! Something went wrong and We couldn't initialize a part of your form correctly." when we try to edit our form, what is the issue? we need to edit the form aSAP!

    Page URL:
    https://www.jotform.com/build/70656094267160

    Screenshot
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    JotForm Support

    Answered by Kiran on April 10, 2017 at 11:07 AM

    I have checked your JotForm and see that the error is being displayed while editing the form. Did you make any changes to the form recently? Could you try reverting the form to the last working version from the form revision history? Please check the following guide that can help you with form revision history.

    https://www.jotform.com/help/294-How-to-View-Form-Revision-History

    Please get back to us if the issue still persists. We will be happy to assist you further. 

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    JotForm Support

    Answered by Rose on April 10, 2017 at 11:13 AM

    We are sorry for the inconvenience. 

    There has been an issue affected some forms but it was fixed. Please check and let us know if the issue persists. 

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    Answered by sleefs on April 10, 2017 at 11:44 AM
    No we did not make any changes it was working fine and stoped working this weekend.
    --
    Jaime Schuster
    Sleefs™
    +1 954-719-5656 Office
    +1 786-547-4361 Cel
    +1 954-343-2220 Fax
    3901 SW 47th Avenue, Suite 415
    Davie, FL 33314
    Sleefs.com
    "Confidentiality Notice: the information contained in this email and any attachments is confidential and may be legally privileged. If you are not an intended recipient, you are hereby notified that any dissemination, distribution, or copying of this e-mail is strictly prohibited. If you have received this e-mail in error, please notify the sender and permanently delete the e-mail and any attachments immediately. You should not retain, copy or use this e-mail or any attachments for any purpose, nor disclose all or any part of the contents to any other person."
    ...
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    Answered by sleefs on April 10, 2017 at 11:44 AM
    Ok it is working now, thanks.
    --
    Jaime Schuster
    Sleefs™
    +1 954-719-5656 Office
    +1 786-547-4361 Cel
    +1 954-343-2220 Fax
    3901 SW 47th Avenue, Suite 415
    Davie, FL 33314
    Sleefs.com
    "Confidentiality Notice: the information contained in this email and any attachments is confidential and may be legally privileged. If you are not an intended recipient, you are hereby notified that any dissemination, distribution, or copying of this e-mail is strictly prohibited. If you have received this e-mail in error, please notify the sender and permanently delete the e-mail and any attachments immediately. You should not retain, copy or use this e-mail or any attachments for any purpose, nor disclose all or any part of the contents to any other person."
    ...