What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Can you tell me the value of using JotForm vs a direct link to PayPal?

    Asked by soraya  on April 12, 2017 at 11:29 AM

    Why use this form if you have PayPal?

    Can someone call me

  • Profile Image
    JotForm Support

    Answered by AIDAN on April 12, 2017 at 01:44 PM

    Please note that we do not provide phone support, but we do monitor this Support Forum 24/7. Could you please provide us with information on the request you have?

    Thank you in advance for your understanding.

  • Profile Image

    Answered by soraya  on April 12, 2017 at 02:44 PM
    I have jotform, but not sure the advantage since i am sending the client
    to Paypal. Can you tell me the value or uses of Jotform vs a direct link
    to Paypal?
    Yours in travel,
    Soraya Van Horn
    Van Horn Vacations LLC
    Custom Travel, Tours and Transportation
    M/W/DBE Certified Business
    P.O. Box 68505
    Indianapolis, IN 46268
    [image: Book Your Dream Vacation Online]

  • Profile Image
    JotForm Support

    Answered by AIDAN on April 12, 2017 at 03:57 PM

    The main advantage of using JotForm forms over a direct PayPal link is form submissions. With JotForm forms you have the possibility of collecting more information on your PayPal transactions, through form submissions, and you can view these submissions at any time, generate visual reports about them, examine analytics on them and so on.

    For more information on how to view form submissions, please see https://www.jotform.com/help/269-How-to-View-Form-Submissions

    For more information on creating visual reports with your form submissions, please see https://www.jotform.com/help/187-How-to-Create-a-Visual-Report-with-Your-Form-Submissions

    For more information on form analytics, please see https://www.jotform.com/blog/150-Introducing-Form-Analytics

    I hope this helps. If you need further assistance please let us know. Thank you.