Account Billing and Discount for education company

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    Asked on April 17, 2017 at 05:11 AM


    i want renwal submission for yearly but when i get to reneal he less only $91.54 Aand send to my email these message 

    Subscription to Silver Yearly 2017   $390.00  
      Total   $390.00  
      Applied balance   -$298.46  




    so i want know why he dont get all pricing

    also i want discount for my education company

    many thanks  

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    Answered on April 17, 2017 at 05:33 AM

    I checked your account and I noticed that you are currently in Silver Yearly Plan for ($390). The amount due for April 17th, 2017 is $91.54 because the Starting Balance ($298.46) was deducted. You can also view your account invoices by following this guide: How to Check Invoices.

    also, i want discount for my education company

    To get an educational discount, you can apply here: After you have submitted your application, we will review your application and upon approval you will get an email with the instructions on how to get the discounted price.

    If you have other questions or concerns, please do let us know.