What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Bounce list Again

    Asked by Hornbordplader on April 18, 2017 at 05:40 AM

    Hi There

    once again a recipient is on the Bounce list.

     

    krimmer@outlook.dk

    has left it blocked, so you perhaps can see where it goes wrong.

     

    https://eu.jotform.com/emails/58f5d4c7a56fd62d0147e003

     

    hope to hear from you soon.

     

    kind Regards 

     

    Allan Horn Bordplader A/S

     

    Page URL:
    https://form.jotformeu.com/Hornbordplader/Sjaelland

    Screenshot
  • Profile Image
    JotForm Support

    Answered by Sven on April 18, 2017 at 06:44 AM

    Your email was in the bounce list due to the mail service provider rejecting emails from our domain, most likely due to suspected spam. Please note that we don't intentionally add emails on the bounce list, they're automatically bounced due to several reasons, one of them is the mail server rejecting messages. 

    We do have a few tips to prevent this issue from happening in the future, please check:

    How-to-Prevent-Email-Bouncing-Related-Issues

    You can also add our email to your contacts.

     

    Thank you.