What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    We are considering Jotform for our Non-profit

    Asked by Peter Lurie  on April 19, 2017 at 09:25 AM


    1) Do you have any guidelines on managing multiple users?

    2) Can we link multiple PayPal accounts to our Jotforms? Is the linked payment gateway changeable from form to form, or fixed per Jotform account

    3) One of our regions already uses 123forms. Is it easy to migrate from that platform to Jotform?

    Thank you

    Peter Lurie

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    JotForm Support

    Answered by Welvin on April 19, 2017 at 10:48 AM

    1. We have the sub-account feature where you can add users to manage your forms and data. Check this guide to know more about it: https://www.jotform.com/help/232-How-to-Share-Forms-with-a-Sub-Account-User.

    2. Yes, you can link any Paypal account to your forms. You can also change it anytime you want to. But you cannot use two payment gateways in the form. You can only add one.

    3. Unfortunately, we don't have a feature or an app that can import 123forms forms to our system. We have this clone feature: https://www.jotform.com/help/28-How-to-Clone-an-Embedded-Form-from-a-Webpage. You can try it, but if this won't work, you have to manually create the forms. We can always help you just in case.

    Please simply reply to this thread if you have any further questions.