Does the form retain its URL when it gets moved?

  • Sharon Daniels
    Asked on January 29, 2024 at 7:24 AM

    If a form gets moved, does it retain the same URL?

  • Neil JotForm Support
    Replied on January 29, 2024 at 8:16 AM

    Hi Sharon,

    Thanks for reaching out to Jotform Support. Yes, the form does retain its same URL link even if it gets moved. But if you're using custom URLs on your forms and they get transferred to another account, the old custom URL where the username of the previous account is added will not work anymore. The form will automatically use the username of the new account where it was transferred for its custom URL.

    Also, if you want to request to move your form, you will have to be logged into your account to request the transfer. A form transfer request should always come from the account owner.

    Reach out again if you have any other questions.