Allow form submitters to request for status by using the submission ID

  • Profile Image
    Asked on April 21, 2017 at 05:12 PM

    I have an auto number field in one of my forms, but I can't figure out where I got it from or how to incorporate into a different form that I've built.  What I want to do is allow form submitters to request a status update on their form by using it's submission ID.

    Thanks so much!

  • Profile Image
    Answered on April 22, 2017 at 12:19 AM

    You can put the Submission ID in the autoresponder email so that your users will have a copy of the ID. Here's a screen capture on how to add the tag: 

    Here's a guide: Setting-Up-an-Autoresponder-Email.

    You can also use the Unique ID widget. Please check this user guide: How-to-Add-Custom-Unique-IDs-to-your-Form-Submissions.

    Hope that helps. Thank you.