Form Limit Reached?

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    dlaparra
    Asked on April 23, 2017 at 11:52 PM

    I have a free account and I used to have 7 forms (long time ago) and it says I've reached my limit.  Anyway, I removed 5 forms, so now I only have two.  However, when I try to create another one, it says I have 7 of 5 forms.  I've already logged out and logged back in and I've also closed my browser and tried again to no avail.  Please help!

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    Ian
    Answered on April 24, 2017 at 01:56 AM

    I could not replicate the issue at my end. I logged in to your account and tried creating a test form and it got created easily. 

    I would suggest you to clear the form cache and the browser cache and check again.
    Browser cache http://www.refreshyourcache.com/en/home/
    Form cache https://www.jotform.com/help/229-How-to-Clear-Your-Form-Cache

    Let us know if issue persists.