What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form Limit Reached?

    Asked by dlaparra on April 23, 2017 at 11:52 PM

    I have a free account and I used to have 7 forms (long time ago) and it says I've reached my limit.  Anyway, I removed 5 forms, so now I only have two.  However, when I try to create another one, it says I have 7 of 5 forms.  I've already logged out and logged back in and I've also closed my browser and tried again to no avail.  Please help!

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    Answered by Ian on April 24, 2017 at 01:56 AM

    I could not replicate the issue at my end. I logged in to your account and tried creating a test form and it got created easily. 

    I would suggest you to clear the form cache and the browser cache and check again.
    Browser cache http://www.refreshyourcache.com/en/home/
    Form cache https://www.jotform.com/help/229-How-to-Clear-Your-Form-Cache

    Let us know if issue persists.