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FilmbaseAsked on April 25, 2017 at 5:44 AM
Hi there,
We currently have a form which is live at the moment and to which people will need to attach and upload files. We have been told that people are having difficulty with any files that are larger than 1mb. Is there any reason for this, and can that limit be removed as there are likely to be replies which will be in excess of this limit?
The form we are working on now is:
https://eu.jotform.com/build/70815507407354
Many thanks
Alan
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AIDANReplied on April 25, 2017 at 6:09 AM
Please follow our guide on how to change the file upload size limit here: https://www.jotform.com/help/33-Changing-the-File-Upload-Size-Limit
If you need further assistance please let us know. We will be happy to help. Thank you.