What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I change the limit of uploads file size?

    Asked by Filmbase on April 25, 2017 at 05:44 AM

    Hi there,

    We currently have a form which is live at the moment and to which people will need to attach and upload files. We have been told that people are having difficulty with any files that are larger than 1mb. Is there any reason for this, and can that limit be removed as there are likely to be replies which will be in excess of this limit?

     

    The form we are working on now is:

    https://eu.jotform.com/build/70815507407354

     

    Many thanks

     

    Alan

    Page URL:
    https://eu.jotform.com/build/70815507407354

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    JotForm Support

    Answered by AIDAN on April 25, 2017 at 06:09 AM

    Please follow our guide on how to change the file upload size limit here: https://www.jotform.com/help/33-Changing-the-File-Upload-Size-Limit

    If you need further assistance please let us know. We will be happy to help. Thank you.