Form does not open in mobile devices.

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    mamodelivers
    Asked on April 26, 2017 at 07:14 AM

    not open on mobile



    This is a re-post of a comment on Getting the Form iFrame Code

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    ashwin_d
    Answered on April 26, 2017 at 08:12 AM

    Hello mamodelivers,

    Have you embedded your form in any webpage where you are having this issue with? Please share the web URL where you have embedded your form and we will take a look.

    I would suggest you to please follow these steps:

    #1. Please ensure that you have enabled "Mobile Responsive" attribute in form's advanced designer. The following guide should help you:  https://www.jotform.com/help/311-How-to-make-forms-mobile-responsive

    #2. If you have embedded your form in any webpage, we recommend you to embed your form using its iFrame embed code.

    We will wait for your response.

    Thank you!