What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why does my form calculation widget work when veiwing straight link but not when embeding on my site?

    Asked by riverbendrock2 on April 27, 2017 at 02:07 PM

    Form calculations work on direct link:

    https://form.jotform.us/71138746868167

    Then they don't work on embedded form:

    http://riverbendrockandmulch.com/rock-and-mulch-delivery-order-form/

    Page URL:
    http://riverbendrockandmulch.com/rock-and-mulch-delivery-order-form/

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    JotForm Support

    Answered by John_Benson on April 27, 2017 at 04:38 PM

    I check the form direct link and it is working fine end. I also checked the webpage URL you provided and it is also working fine on my end.

    Form direct link:

    Webpage URL you provided:

    Is the issue resolved? If not, please try re-embedding your form using the iFrame method. Here's a guide: https://www.jotform.com/help/148-Getting-the-form-iFrame-code

    If you're referring to a different issue and not the one I have understand, please do get back to us and provide more details of the issue so we can assist you properly.

    Thank you.