What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form Background Randomly Changed

    Asked by ExAds on May 01, 2017 at 02:40 PM

    Backgrounds on a few of our form were randomly changed. We have not touched these forms in months, so I'm not sure how this would have occued.




    The user upload folder doesn't even match our account. 

    Page URL:

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    JotForm Support

    Answered by BJoanna on May 01, 2017 at 03:13 PM

    That is the background image of the theme you are using. How did your form look like previously? Was the background color gray like on the bottom of your form?  

    I saw that today you have deleted three conditions from your form. Most likely form was updated and background image is now shown. 

    To remove background image add this CSS code to your form:

    .supernova {

        background-image: none!important;


    How to Inject Custom CSS Codes

    After you add mentioned CSS code your form will look like this.

    Here is my demo form: https://form.jotformpro.com/71205661326955 

    Feel free to clone it

    If your other forms have same issue and mentioned CSS code to your other forms as well.

    Hope this will help. Let us know if you need further assistance.