Why is the bottom of my embedded wordpress form being cut off?

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    justfundraising
    Asked on May 03, 2017 at 12:45 PM

    Hi Again,

     

    The bottom of my form is being cut off now. Not sure why

     

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    KadeJM
    Answered on May 03, 2017 at 02:37 PM

    To my understanding it seems you are having an issue with your embedded form being cut off.

    I tried visiting your site including the url in your screenshot but, I do not currently see the form.

    Since you are using a wordpress site it looks like you might want to check out our method for embedding a form on a wordpress.org page to see if that helps.

    Usually if it is cut off that is because there is either a conflict or the form has the wrong height value or is held within a container on your webpage that is smaller than what it can show. You can also try controlling it by re-embedding your form via an iframe code to see if that might work.

    If that doesn't help then can you please provide us with a link to the page the form is embedded on so we can investigate?

     

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    justfundraising
    Answered on May 03, 2017 at 02:51 PM

    Hi KadeJM,

     

    I am already using the ifram code,

     

    https://www.justfundraising.com/startnow/cookiedough/

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    BDAVID
    Answered on May 03, 2017 at 04:30 PM

    Please check your Iframe code, and make sure to increase the height property to 471px:

    Let us know if you need more help, we will be glad to assist you.

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    justfundraising
    Answered on May 04, 2017 at 09:17 AM

    Hi Bdavid,

     

    Height was already set to 582px, I fixed it by removing the script under the iframe, thanks for helping out!

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    Kiran
    Answered on May 04, 2017 at 10:38 AM

    Great! Glad to see that the issue is now resolved for you. Please do not hesitate to get back to us if you need any further assistance. We will be happy to help.

    Thank you for using JotForm!