What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How can I insert an object that when clicked will take my customer back to their last page?

    Asked by Fred615 on May 03, 2017 at 02:22 PM

    Some of my current web pages contain some HTML code (ex:  <A HREF="javascript:history.back()">  ) that when clicked sends my customer to the LAST previous page they had viewed. I would like to be able to do this on the new page I have built using JotForm. Is there a way to do that?  I ask because I think I saw an object you do offer that takes a user back to a specific spot within the current page. Seems like a very similar feature.

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Welvin on May 03, 2017 at 03:58 PM

    We have this in the form, but only for error validation. There is no way you can add it in the form builder. A workaround would be to create a multipage form so users can go back to specific pages in the form.


  • Profile Image

    Answered by Fred615 on May 03, 2017 at 06:03 PM

    Thanks for the info but I am using a one page form and wanted to be able to let customers go directly back to the page they used to get to this Order Form.

    Thanks again.

  • Profile Image
    JotForm Support

    Answered by Welvin on May 03, 2017 at 07:15 PM

    I would suggest doing it this way:

    1. Create a custom thank you page on your website.

    2. Add the go back function to this custom thank you page.

    3. Use this custom thank you page as your redirect URL in the form: https://www.jotform.com/help/38-Redirecting-Users-to-a-Different-Page

    The go back script should work on your custom thank you page and will take users back to the form.