How can I insert an object that when clicked will take my customer back to their last page?

  • Fred615
    Asked on May 3, 2017 at 2:22 PM

    Some of my current web pages contain some HTML code (ex:  <A HREF="javascriptDISABLED:history.back()">  ) that when clicked sends my customer to the LAST previous page they had viewed. I would like to be able to do this on the new page I have built using JotForm. Is there a way to do that?  I ask because I think I saw an object you do offer that takes a user back to a specific spot within the current page. Seems like a very similar feature.

  • Welvin Support Team Lead
    Replied on May 3, 2017 at 3:58 PM

    We have this in the form, but only for error validation. There is no way you can add it in the form builder. A workaround would be to create a multipage form so users can go back to specific pages in the form.

    https://www.jotform.com/help/119-How-to-Create-Multi-Page-Forms

  • Fred615
    Replied on May 3, 2017 at 6:03 PM

    Thanks for the info but I am using a one page form and wanted to be able to let customers go directly back to the page they used to get to this Order Form.

    Thanks again.

  • Welvin Support Team Lead
    Replied on May 3, 2017 at 7:15 PM

    I would suggest doing it this way:

    1. Create a custom thank you page on your website.

    2. Add the go back function to this custom thank you page.

    3. Use this custom thank you page as your redirect URL in the form: https://www.jotform.com/help/38-Redirecting-Users-to-a-Different-Page

    The go back script should work on your custom thank you page and will take users back to the form.