What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to send email based on user's answer?

    Asked by POME3790 on May 05, 2017 at 08:37 PM

    I have 6 questions with "OK" and "Needs Attention" as the answer, if "after" completing all the questions, how can I arrange for an email to be sent if the "needs attention" answer has been given. I want the student to complete all the 6 questions first.


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    JotForm Support

    Answered by AIDAN on May 06, 2017 at 04:25 AM

    What you kindly described can be achieved using conditional logic. Please follow our guide on how to send email based on user's answer here: https://www.jotform.com/help/167-How-to-Send-Email-Based-on-User-s-Answer

    I hope this helps. If you need further assistance please let us know. Thank you.

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    Answered by POME3790 on May 06, 2017 at 04:30 AM

    Thanks Aidan, I am constantly amazed by the speed of the response to my questions. Until I get a full understanding of the JotForm package, I will have to keep sending these questions. It's a great comfort to know that the support you provide is available. My sincere thanks.


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    JotForm Support

    Answered by AIDAN on May 06, 2017 at 07:59 AM

    You're quite welcome. We are here whenever you need assistance so please don't hesitate to create as many threads as you need. Have a nice weekend!