What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Bounce List

    Asked by pourandpaint on May 10, 2017 at 01:31 PM

    How do I permanently remove my email address from the bounce list? Every day I have to log in to remove it. 


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    Answered by Sven on May 10, 2017 at 03:12 PM


    Please note that emails end up in the bounce list for a number of reasons, usually because your mail service provider is rejecting emails due to suspected spam. 

    You can't remove the email permanently, however, we do have a number of tips to prevent this issue from happening again, please see the guide below:



    Hope this helps, please let us know if you need any further help.


    Thank you!