it says my email is on the bounce list. What is this how can i get my email address off this to access the responses to my survey?

  • TBilsborough
    Asked on May 10, 2017 at 4:04 PM
  • David JotForm Support
    Replied on May 10, 2017 at 6:17 PM

    I checked our bounce list and it looks like your address has already been removed.  On a side note, hotmail.com email addresses tend to reject emails quite frequently.  This results in the address being placed in our bounce list.

    I would recommend switching to a Gmail address if possible or sending emails from your own address via SMTP:

    https://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form