Increasing file size max on photo submission

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    julie_strand
    Asked on May 11, 2017 at 12:57 PM

    Hi there, 

     

    I have upgraded my plan to the silver level, in hopes of being able to have individuals upload images files larger than 1MB. However, it seems that that is not the case. 

     

    Is there anyway to increase the max photo file size? Please let me know ASAP as this is an urgent issue. 

     

    Thank you. 

    Julie 

  • Profile Image
    Jim_R
    Answered on May 11, 2017 at 02:19 PM

    Hey Julie - You may adjust the max file size limit of your Upload Field by following the guide I'm linking below.

    Complete guide: Changing-the-File-Upload-Size-Limit

    I'm also seeing that you already asked this question a day ago https://www.jotform.com/answers/1141265

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