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    Email Notifications: Order form data displayed as "Array" in email

    Asked by 911supply on May 11, 2017 at 08:17 PM

    Hello;

     

    I am trying to display the order from data in the Autoresponder and Notification emails but all I get is a series of information that says "Array Array Array..."

    Also, the order form data seems to disappear when I go back into the form (re-enter the form using the editlink from an auto email)

    Is there anything I can do that allows the order form info to display in the emails and retain the order form data?

    Thanks,

     

     

    Page URL:
    https://form.jotform.ca/71305554411245

    Screenshot
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    JotForm Support

    Answered by Chriistian on May 11, 2017 at 10:11 PM

    Sorry for the inconvenience.

    I cloned your form (https://form.jotform.com/71305554411245) on my end and I was able to replicate the issue. When I tried to submit your form, I also get the information that says "Array" on email. 

    As per further checking your form, I noticed that you have multiple Purchase Order Payment Tool on your form. Please note that it is only allowed to use one payment tool in one form. If you would like to add another Payment tool, you can use an iFrame Widget instead.

    I removed first the other Purchase Order Payment Tool and submitted your form, and the Array is not displayed on the email anymore.

     

    Here's the guide on How to Create a Basic Multiple Payment form.
    Regards.