What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    JotForm Android App: Not possible to decrypt encrypted answers

    Asked by cgore on May 12, 2017 at 03:58 PM

    using android os, the submissions are encrypted...How can I see them from mobile?

     



    This is a re-post of a comment on How to begin Viewing your Forms and Submission Data in the JotForm App

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    JotForm Support

    Answered by Mike on May 12, 2017 at 05:30 PM

    The encrypted submissions view option is not available in our Android App. I have forwarded a feature request ticket to our developers, but we cannot provide any ETA for when it can be implemented.

    The workaround that you may consider is to access the submissions page using browser, the same way you access the form submissions on desktop. You will be asked to upload your private key file to decrypt the answers. I have tested it in a Chrome browser on Android and it worked just fine.

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    Answered by cgore on May 12, 2017 at 08:43 PM
    Thank you for the workaround method...
    Have a good weekend!
    ...