What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Long Text Entry: Can we export rich text data as html to Excel/CSV?

    Asked by austinrut on May 12, 2017 at 06:07 PM
    Also, when exporting form submissions to .csv, etc. I would assume the rich text would be converted to html tags (but it doesn't seem to work that way). Is this something I can accomplish? I need users to be able to enter rich text into the form field, and preserve that when I export the responses - because when I import their responses into another application, I want it to read the html tags.
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    JotForm Support

    Answered by Mike on May 12, 2017 at 06:35 PM

    Unfortunately, we do not have an option to export the rich text content in CSV and Excel formats.

    You may try to add an HTML Table Report to the form, then capture the data from the report page (e.g. using a Table Capture browser extension) and paste it to the Excel like software. However, we cannot guarantee that captured data will not have any layout or other issues.