WPTouch not working on responsive form

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    Lizzy Howlett
    Asked on May 13, 2017 at 08:01 AM

    im experiencing this too and don't know how to resolve the issue! I have a jotform on this link- http://duncanhowlettguitarist.co.uk/bookingform/

    when I have my wptouch switched on as it is at the moment the form doesn't show! When I switch to desktop view or turn wptouch off it works!


    please help!! Thanks very much

    lizzy and duncan

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    Answered on May 13, 2017 at 08:10 AM

    Can you please try first re-embedding the form on your website using instead its iframe publish code.

    User guide: https://www.jotform.com/help/148-Getting-the-form-iFrame-code

    I checked the form on the website and I see it is currently using the JS embed code. It could be a script conflict issue.

    Test it again while embedding the form using the iframe publish code. Let us see if it makes any difference.

    Let us know if issue persist.

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    Lizzy Howlett 
    Answered on May 13, 2017 at 11:09 AM

    It works!! Thanks so much!! I opened a new thread before I saw the response to this one so that may need to be closed.. thank you!!