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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    My FTP submission page is no longer submitting to our FTP site

    Asked by phewop on May 16, 2017 at 03:53 PM

    FTP submission page is no longer working.  I believe something may have been changed on our web page but no one is confessing to the change.  Please help!




    using a jotform  with the following code

    <script type="text/javascript" src="https://form.jotform.us/jsform/52525768272159"></script>




    Page URL:

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    JotForm Support

    Answered by Jan on May 16, 2017 at 04:47 PM

    I checked the webpage you provided and I didn't see any JotForm form on it. You're using a different type of form.

    Are you referring to this form (https://www.jotform.us/form/52525768272159)?

    I did a test submission on that form and it was successful. It redirected me to the Thank You page after hitting the "Submit" button. Here's a screenshot:

    If you're having issues with the FTP integration within the JotForm form, please try to re-integrate it. Here's a guide: How-to-Send-Submission-Data-File-Upload-via-FTP.


    Hope that helps. Thank you.