What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My FTP submission page is no longer submitting to our FTP site

    Asked by phewop on May 16, 2017 at 03:53 PM

    FTP submission page is no longer working.  I believe something may have been changed on our web page but no one is confessing to the change.  Please help!

     

    https://www.ambroseprint.com/ftp-upload/

     

    using a jotform  with the following code

    <script type="text/javascript" src="https://form.jotform.us/jsform/52525768272159"></script>

     

    phillip@ambroseprint.com

    615-218-0990

    Page URL:
    https://www.ambroseprint.com/ftp-upload/

  • Profile Image
    JotForm Support

    Answered by Jan on May 16, 2017 at 04:47 PM

    I checked the webpage you provided and I didn't see any JotForm form on it. You're using a different type of form.

    Are you referring to this form (https://www.jotform.us/form/52525768272159)?

    I did a test submission on that form and it was successful. It redirected me to the Thank You page after hitting the "Submit" button. Here's a screenshot:

    If you're having issues with the FTP integration within the JotForm form, please try to re-integrate it. Here's a guide: How-to-Send-Submission-Data-File-Upload-via-FTP.

     

    Hope that helps. Thank you.