What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Stripe Subscription User Defined Amount

    Asked by glosdigital on May 17, 2017 at 05:30 AM

    Hi,

    Is it possible for a Stripe subscription (monthly recurring payment) to be set up with a custom amount entered by the user? This amount then gets charged each month?

    Here is the current form with plans already, but I need there to be a custom amount box

    https://form.jotformeu.com/70582177943363

     

    Thanks

    Page URL:
    https://form.jotformeu.com/70582177943363

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    JotForm Support

    Answered by Charlie on May 17, 2017 at 06:02 AM

    Hi,

    Are your subscriptions fetched from your Stripe account? 

    Currently, it is possible to setup custom amount in subscriptions, you can learn more about it on this guide: https://www.jotform.com/help/376-Setting-up-a-Custom-Recurring-Donation-Form. However, the subscription needs to be setup directly in the payment integration of JotForm.

    If you are fetching subscriptions directly on your Stripe account, then it is not possible to set custom amounts on them as the subscriptions are Stripe dependent.

    I hope that helps.