How do I change the fee associated with specific conditions?

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    Asked on May 18, 2017 at 02:47 PM

    I need to change the fee that is being charged when certain conditions are selected. The person that usually can make these changes is on vacation.

    I have selected the conditions menu and looked for "fee" in the drop down box of each of the parameters, but cannot find the one where I can click on it and change it. The fee field is always grey and can't be selected. 

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    Answered on May 18, 2017 at 03:40 PM

    I see that the fee is calculated using a calculation field on the form. The calculation is associated with four checkbox fields on the form.

    These checkboxes are assigned with some calculation values in the field properties that changes the result of the fee.

    Please refer to the guide below that can help you with assigning calculation values.

    You may change these calculation values of the fields from the session field properties to change the fee.

    Hope this information helps!