What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is it possible to disable downloading of submission data for Shared Submission page

    Asked by necmie on May 20, 2017 at 06:44 PM

    Is it possible to disable downloading for users with a particular password?



    This is a re-post of a comment on How to Share Form's Submissions Page

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    JotForm Support

    Answered by jonathan on May 21, 2017 at 12:18 AM

    Currently the password to view the shared submission data will affect exclusively for that form only.

    If my understanding of what you wanted to achieve, is that you want a multiple password that different users can use to access the form shared submission data. 

    This is not possible at this time. Only one password can be assigned to the shared submission data of the form.

    Do you want some users not be able to access the shared submission data? Don't give them the access link or the password.

    I hope this help. Let us know if there is more we can help you with.

  • Profile Image

    Answered by necmie on May 21, 2017 at 12:43 AM
    No, I want them to be able to view the shared responses, but I don't want them to have permission to download the PDF, CSV or XLS.
    ...
  • Profile Image
    JotForm Support

    Answered by jonathan on May 21, 2017 at 02:04 AM

    Thank you for clarifying that. It is not possible in the Shared Submission page of the form.

    But a workaround you may want to look at is to use Report instead to share the form submissions.

    Check on: How-to-Create-a-Grid-Listing-Report

    With the Grid Listing Report, you can also assign password and even set filter which form data (fields) you wanted to be shared.

    The users only option will be to view the submission data.

    Let us know your thoughts on this.